IT and ITES

Large Computer Manufacturing & Services Firm: IT Services Support

$34 Billion Revenue
94,300 Employees
Global Presence In All Major Nations
IT Services Business Of More Than $8B

Expansion Of The Delivery Team Globally
Urgent Need Of IT Infrastructure And Application Development Partners In Various Technologies
Identify Partner With Reliable Solution Capability In Multiple Locations

Desktop Remote And Onsite Support Including Application Packaging
Network Support Including Leased Lines, Modems, Routers, Remote Support Etc.
Server Installation And Maintenance In The Data Center Etc.

Set Up A PMO Team For The Execution Of This Initiative
Reviewed The Current Process And Developed The SLA’s As Per The Client Processes
Quick Timely Response To The Client’s Needs And Sharing Periodic Performance Reports
Experienced And Qualified Development Team For Various IT Projects In India And USA
Relationship Initiated In India And Now Clients Want To Expand To US, UK, Brazil And Singapore

Professional Can Do Attitude
SLA Based Delivery
One Partner For Multiple Location Delivery
Reliable Delivery Partner
Leveraging The Indian Knowledge Base Of Smartshore


Large Computer Manufacturing & Services Firm: IT Infrastructure Support

$34 Billion Revenue
94,300 Employees
Global Presence In All Major Nations
IT Services Business Of More Than $8B

Expansion Of The Delivery Team In India And US
Need Reliable Partner For Various IT Roles In IT Infrastructure And Application Development
Urgent Need Of Resources For Various Projects In India And Abroad

Networks – Onsite And Remote Support With Over 200 Points Of Presence And National Client Management
Desktop Support
Server Support

Set Up A Special PMO Team For The Partnership With The Client
Developed A Customized Process To Understand The Client’s Need And Deliver As Per The Expected SLA
Quick Timely Response To The Client’s Needs And Sharing Periodic Performance Reports
Experienced And Qualified Development Team For Various IT Projects In India And USA
Overall Team Size Of Smartshore And It’s Indian Partner Is Over 700 People

Professional Can Do Attitude
Timely Response As Per Expectations
Partner Familiar With Client Culture
Leveraging The Indian Knowledge Base Of Smartshore

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